Mopro Clinic Privacy Policy

Privacy Policy

All personal information handled by <Mopro Clinic> is collected, held, and processed based on relevant laws and regulations. The 「Personal Information Protection Act」 provides general norms for the handling of such personal information, and <Mopro Clinic> will handle the personal information collected, held, and processed in accordance with these laws lawfully and appropriately to perform public duties properly and protect the rights and interests of data subjects.

In addition, <Mopro Clinic> respects the rights and interests of data subjects, such as the request for access, correction/deletion, and suspension of processing of personal information held in accordance with relevant laws. Data subjects may request an administrative appeal in accordance with the Administrative Appeals Act regarding the infringement of such legal rights and interests.

<Mopro Clinic> has established the following Privacy Policy to protect the personal information and rights of data subjects in accordance with the 「Personal Information Protection Act」 and to smoothly handle grievances related to personal information. If the Privacy Policy is revised, it will be announced through the website notice (or individual notice).

Mopro Clinic (hereinafter referred to as the 'Clinic') values your personal information highly and complies with the 『Personal Information Protection Act』. Through the Privacy Policy, the Clinic informs you of the purpose and method of using the personal information you provide and what measures are being taken to protect your personal information.
[The order of this Privacy Policy is as follows.]
  1. Items of personal information collected and collection methods
  2. Purpose of collection and use of personal information
  3. Retention and use period of personal information
  4. Procedures and methods for destruction of personal information
  5. Withdrawal of consent / Membership withdrawal method
  6. Installation/operation of automatic personal information collection devices and matters concerning their refusal
  7. Personal Information Management Officer
  8. Measures to ensure the safety of personal information
  9. Duty of notice due to policy changes
1. Items of personal information collected and collection methods
The Clinic collects only the minimum amount of personal information necessary for using the service when signing up. There are mandatory and optional items when signing up to use the Clinic's services, but there is no restriction on service use even if you do not enter optional items such as email reception.
■ [Items collected when signing up for website membership]
  • Mandatory items: Name, ID, Password, Nickname, Email
  • Optional items: Email reception consent, Mobile phone number, SMS reception consent
  • The following information may be automatically generated and collected during the service use process or service provision business processing process.
    : Service usage records, access logs, cookies, access IP information
■ [Collection Method]
Personal information is collected in the following ways:
- Website
2. Purpose of collection and use of personal information
Personal Information Collector: The Clinic
The Clinic utilizes the collected personal information for the following purposes.
All information provided by the user will not be used for purposes other than those necessary for the following purposes, and prior consent will be sought if the purpose of use changes.
■ [Website Member Information]
  • Mandatory information: Provision of counseling services and membership services through the website
  • Optional information: Information on hospital news, disease information, surveys via email
3. Retention and use period of personal information
The Clinic destroys your personal information without delay when the purpose of collecting personal information or the purpose of receiving it has been achieved.
■ [Retention period of website member information]
  • Until membership withdrawal or expulsion from membership.
    However, even if the purpose of collection or provision has been achieved, your personal information may be retained if there is a need to preserve it according to the provisions of laws such as the Commercial Act.
  • Records on consumer complaints or dispute resolution: 3 years (Act on the Consumer Protection in Electronic Commerce, etc.)
  • Records on collection/processing and use of credit information: 3 years (Credit Information Use and Protection Act)
  • Records on identity verification: 6 months (Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.)
  • Records on visits: 3 months (Protection of Communications Secrets Act)
4. Procedures and methods for destruction of personal information
The Clinic destroys personal information immediately after the 『Purpose of Collection and Use of Personal Information』 is achieved. The destruction procedure and method are as follows.
■ [Destruction Procedure]
Information entered by the user for membership registration, etc., is destroyed immediately by the destruction method after the purpose is achieved.
■ [Destruction Method]
Personal information stored in the form of electronic files is deleted using technical methods that cannot reproduce the record.
Personal information printed on paper is destroyed by shredding with a shredder or incinerating.
5. Withdrawal of consent / Membership withdrawal method
You may withdraw your consent to the collection, use, and provision of personal information at any time upon signing up. You can withdraw your membership directly by clicking 『Membership Withdrawal』 on My Page of the Clinic's website after going through the identity verification process, or if you contact the Personal Information Management Officer in writing, by phone, or by fax, we will take necessary measures such as destroying your personal information without delay.
6. Installation/operation of automatic personal information collection devices and matters concerning their refusal
The Clinic operates 'cookies' that store and retrieve your information from time to time. A cookie is a very small text file sent to your browser by the server used to operate the Clinic's website and is stored on your computer's hard disk. The Clinic uses cookies for the following purposes.
You have the option to install cookies. Therefore, you can allow all cookies by setting options in your web browser, go through a confirmation every time a cookie is stored, or refuse to save all cookies. If you refuse to install cookies, there may be difficulties in providing some services.
7. Personal Information Management Officer
To protect your personal information and handle complaints related to personal information, the Clinic has designated a Personal Information Management Officer as follows.
[Personal Information Management Officer]
Name : Moon Gun-hak
Position : Director of Mopro Clinic
Affiliation : Mopro Clinic
Phone Number : 02.546.5824
You may report all personal information protection-related complaints arising from using the Clinic's services to the Personal Information Management Officer. The Clinic will provide prompt and sufficient answers to users' reports. If you need to report or consult on other personal information infringements, please contact the following organizations.
  • Personal Information Dispute Mediation Committee (http://www.1336.or.kr / 1336)
  • Information Protection Mark Certification Committee (http://www.eprivacy.or.kr / (02) 580-0533~4)
  • Supreme Prosecutors' Office Cybercrime Investigation Division (http://www.spo.go.kr / (02) 3480-3573)
  • National Police Agency Cyber Terror Response Center (http://www.ctrc.go.kr / (02) 392-0330)
8. Measures to ensure the safety of personal information
The Clinic prepares various security devices as technical measures to protect users' personal information. All information sent by users is safely stored/managed in a security system protected by firewall devices.
In addition, the Clinic prepares procedures necessary for access to and management of users' personal information as administrative measures to protect users' personal information, limits the number of personnel handling users' personal information to a minimum, and conducts continuous security training. Also, we designate users of systems that process personal information, assign user passwords, and renew them regularly.
9. Duty of notice due to policy changes
If there are additions, deletions, or modifications to the contents of the current Privacy Policy, we will notify the reason for the change and the contents through the Clinic's website at least 7 days before implementing the changed Privacy Policy.
Announcement Date : November 17, 2023
Effective Date : November 17, 2023